ec777 Privacy Policy

This Privacy Policy ("Policy") sets out how ec777 ("we", "our", "us", "Company") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "Player") who access or use the ec777 website at https://ec777.lat and all associated services, features, and game products (the "Platform"). This Policy forms part of the ec777 Terms and Conditions, which you agree to by registering an account or otherwise using the Platform.

ec777 is committed to handling your personal data responsibly and transparently. We collect only the data that is necessary for the purposes described in this Policy, and we take technical and organisational measures to keep that data secure. If you have any questions about this Policy or about how we handle your data, please contact us by email at [email protected] during Bangladesh Standard Time (BST, UTC+6) business hours.

ec777 collects personal data in three principal ways: information you provide directly when using the Platform, information generated automatically by your use of the Platform, and information obtained from trusted third-party sources where permitted by law.

Information You Provide Directly

• Registration details: full name, date of birth, email address, mobile phone number, and residential address.
• Identity and KYC documents: national identity card, passport, driving licence, or equivalent government-issued identification, and proof of address documents such as utility bills or bank statements.
• Payment information: bKash wallet numbers, Nagad account numbers, Rocket mobile banking details, or card details required to process deposits and withdrawals. ec777 does not store full card numbers; payment processing is handled by certified third-party payment processors.
• Communications: messages sent to ec777 support by email, including any attachments, complaints, or account enquiries you submit.

Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
• Usage data: pages visited, games played, bets placed, session duration, navigation paths, click patterns, and game performance data including win/loss records.
• Cookie and tracking data: session identifiers, preference cookies, analytics cookies, and fraud detection signals. See Section 6 for full details on our cookie practices.

Information from Third Parties

ec777 may receive personal data about you from third-party identity verification services, fraud screening providers, and payment processors where necessary to verify your identity, protect the integrity of the Platform, or comply with applicable legal obligations. All third-party data sharing is conducted under contractual data-protection agreements that require the third party to keep your data secure and to use it only for the purpose for which it was shared.

ec777 uses the personal data we collect for the following purposes:

• Account creation and management: to register your account, verify your identity, authenticate your logins, and maintain your account profile.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods, and to detect and prevent payment fraud.
• Platform delivery and improvement: to provide access to games and betting markets, personalise your experience, diagnose technical issues, and improve the reliability and performance of the Platform.
• Legal and regulatory compliance: to fulfil our KYC obligations, comply with anti-money-laundering requirements, respond to lawful requests from competent authorities, and maintain records required by applicable law.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming information and support tools.
• Marketing communications (where you have opted in): to send you information about ec777 promotions, bonuses, seasonal offers such as Eid specials or Pohela Boishakh bonuses, and new game releases. You may withdraw consent at any time by contacting ec777 support by email.

ec777 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without human oversight. Where automated fraud scoring is used, a human review is available upon request.

ec777 processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and ec777, including account registration, game delivery, payment processing, and support services.
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC verification, anti-money-laundering obligations, and retention of financial records.
• Legitimate interests: processing for fraud detection, platform security, responsible gaming monitoring, and analytics, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: processing for optional marketing communications, where you have explicitly opted in to receive such communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

ec777 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Service providers: third-party companies that assist ec777 in operating the Platform, including payment processors (bKash, Nagad, Rocket integrations), identity verification providers, cloud hosting providers, and analytics providers. All service providers are contractually bound to protect your data and to use it only as instructed by ec777.
• Legal and regulatory authorities: competent government authorities, law enforcement bodies, or courts where disclosure is required by applicable law, regulation, court order, or to protect the rights, property, or safety of ec777, its players, or the public.
• Game studio and technology providers: licensed game studios and platform technology providers may receive anonymised or aggregated gameplay data for quality assurance and RNG certification purposes. No personally identifiable data is shared for these purposes.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of ec777's assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and of any material changes to the way your data is handled.

In all cases where personal data is shared with a third party, ec777 requires that the third party maintains appropriate technical and organisational security measures consistent with this Policy and applicable data protection standards.

ec777 uses cookies and similar tracking technologies on the Platform to enhance functionality, analyse usage patterns, and maintain session security. A cookie is a small text file stored on your device by your browser when you visit a website. ec777 uses the following categories of cookies:

Types of Cookies We Use

• Strictly necessary cookies: essential for the Platform to function correctly, including session authentication tokens, security cookies, and cookies that remember your login state. These cannot be disabled without impairing core Platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the Platform — for example, which games are most played, which pages are most visited, and average session length. This data helps ec777 improve the Platform.
• Fraud detection cookies: used to identify unusual or suspicious activity patterns that may indicate fraudulent behaviour, account takeover attempts, or bot activity. These cookies are a security measure and cannot be opted out of.

You may manage or delete non-essential cookies through your browser settings at any time. Please note that disabling analytics cookies will not affect your ability to access games or place bets, but it will limit ec777's ability to improve the Platform based on usage data. For further information about cookies, visit your browser's help documentation.

ec777 retains your personal data for as long as your account is active and for a period thereafter as required to fulfil the purposes set out in this Policy, to comply with applicable legal and regulatory obligations (including anti-money-laundering record-keeping requirements), and to resolve any disputes or enforce our agreements. The specific retention periods that apply to different categories of data are as follows: account registration data is retained for the duration of the account relationship and for a minimum of five years after account closure; transaction records are retained for a minimum of five years from the date of the transaction; KYC and identity documents are retained for a minimum of five years from the date of verification or account closure, whichever is later; and support communications are retained for three years from the date of the communication.

When personal data is no longer required for any of the above purposes, ec777 will securely delete or anonymise it in accordance with industry-standard data destruction practices. Anonymised data that cannot be re-linked to an individual may be retained indefinitely for statistical and analytical purposes.

ec777 applies a layered approach to data security. All data transmitted between your device and the ec777 Platform is encrypted using 256-bit SSL (Secure Sockets Layer) technology. Stored personal data is protected by access controls that restrict access to authorised personnel only on a need-to-know basis. ec777's systems are subject to regular internal security reviews and vulnerability assessments. Payment data is handled by PCI-DSS-compliant payment processing partners, and ec777 does not store raw card numbers or full payment account credentials on its own servers.

Despite ec777's best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. In the event that ec777 becomes aware of a data security breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay by email and will take immediate steps to contain the breach and minimise its impact.

Subject to applicable law, you have the following rights in relation to the personal data ec777 holds about you:

• Right of access: you may request a copy of the personal data ec777 holds about you. ec777 will provide this within 30 days of receiving a verified request.
• Right of rectification: if personal data ec777 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ec777's legal retention obligations.
• Right to restrict processing: in certain circumstances you may request that ec777 restricts the processing of your personal data — for example, while a rectification request is being assessed.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact the ec777 support team by email at [email protected]. We will respond to all verified rights requests within 30 days. We may ask you to verify your identity before processing a request to ensure the security of your personal data.

The ec777 Platform is strictly intended for adults aged 21 and above. ec777 does not knowingly collect, store, or process personal data of individuals under the age of 21. If we become aware that a person under 21 has provided personal data to ec777, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ec777 Platform, please contact us immediately by email at [email protected] so we can investigate and act accordingly.

The ec777 Platform may contain links to third-party websites or services, including payment gateway pages operated by bKash, Nagad, or Rocket. ec777 is not responsible for the privacy practices of these third-party sites, and this Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit. ec777 does not endorse and makes no representations about the privacy practices of any third-party site accessible from the Platform.

ec777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where a material change is made to this Policy, we will notify registered players by email and update the last updated date at the top of this page. Your continued use of the Platform following notification of any change constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed about how ec777 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ec777 holds about you, please contact the ec777 data support team. We handle all privacy enquiries during Bangladesh Standard Time (BST, UTC+6) business hours and aim to respond within 24 hours on business days.

Email: [email protected]